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Git for Writers: Printable Cheat Sheet!

This post is the final post in my Git for Writers series, which I started posting as an accompaniment to my Git Started: Git for Agile Writers workshop at the STC 2015 Summit in Columbus, OH. These posts expand on some of the ideas I presented, since you can’t cram everything on such a large subject into one 45-minute workshop. […]

Required Reading: Support Tickets?

On days when I’m not slammed and nobody needs my help, I have a morning ritual that doesn’t seem terribly common, even though it’s one of the top things I’d list for what makes—and keeps—me good at my job. I spend a lot of time reading support tickets. Not all of them, just the ones that […]